Good afternoon folks. Wanted to share our recent building transition story since I see many people here struggling with poor management. Switching companies is a huge headache, but staying with a bad one is definitely worse. Our previous company let our physical assets deteriorate, and the AGM was always a complete mess. We recently switched to a new provider. You can read about their approach to Toronto condominium management on the site https://citytowersinc.com/. The onboarding took a few weeks, but they brought in their own licensed RCMs and immediately set up a proper preventive maintenance schedule. Just a tip for other boards: make sure whoever you hire has a dedicated financial team, not just a single property manager trying to do accounting and operations alone. It makes a huge difference.
